Privacy Policy

Introduction

At POWERTACT we value your privacy and are committed to protecting and processing your personal information responsibly.

This privacy statement describes how POWERTACT collects, uses, and shares personal information about consumers and other individuals within our clients, business partners, supplier and other organizations with which POWERTACT has or contemplates a business relationship.

Where we provide products, services, or applications as a business-to-business provider to a client, the client is responsible for the collection and use of personal information while using these products, services, or applications. This collection and use is covered by the client’s privacy policy, unless otherwise described. Our agreement with the client may allow us to request and collect information about authorized users of these products, services, or applications for reasons of contract management. In this case, this privacy statement, or a supplementary privacy notice, applies.

We may provide additional data privacy information by using a supplementary privacy notice.

Personal Information We Collect and Use

The information that we collect and use may include profile information, interactions on webpages, marketing preferences, information to investigate malicious activities, recordings or transcripts of your conversations with us for support purposes, information to improve our business operations, and more.

Sharing Personal Information

We may share your personal information internally and externally with suppliers, advisors, or Business Partners for POWERTACT’s legitimate business purposes, and only on a need-to-know basis.

Information Security and Retention

To protect your personal information from unauthorized access, use, and disclosure, we implement reasonable physical, administrative, and technical safeguards. These safeguards include role-based access controls and encryption to keep personal information private while in transit. We also require our Business Partners, suppliers, and third parties to implement appropriate safeguards, such as contract terms and access restrictions, to protect information from unauthorized access, use, and disclosure. 

We only retain personal information as long as necessary to fulfill the purposes for which it is processed, or to comply with legal and regulatory retention requirements. Legal and regulatory retention requirements may include retaining information for:

• audit and accounting purposes,
• statutory retention terms,
• the handling of disputes,
• and the establishment, exercise, or defense of legal claims in the countries where we do business. 

We retain any contractual relationship information for administrative purposes, legal and regulatory retention requirements, defending POWERTACT rights, and to manage POWERTACT's relationship with you. When personal information is no longer needed, we have processes in place to securely delete it, for example by erasing electronic files and shredding physical records.